Archives: Reviews

“Chris Sanders was prompt and very curtious. He answered all are questions and fixed are problem. We can not thank him enough. It is nice to have someone who will listen to what you have to say. Best service ever.”

– Donnie P.

“chris Sanders did an outstanding job, and was very personable – he met me and my wife, Joyce, exchanged all the necessary pleasantries. We’d be happy to recommend him and your firm to anyone. Thanks for a job well done.


– Jack B.

“Advance just completed a replacement of our 4 ton heat pump with a high-SEER system. Chris and his team did an outstanding job – started at 8:30 and by 1:30 we were up and running. I've had nothing but great experiences with Benton and his company for the 11 years I've lived in Sumter. They are always very responsive to emergencies and repairs. They truly care about their customers, and it shows through all of the employees at Advance. I highly recommend them.”

– Randy B.

“Service was completed by Chris, who was absolutely wonderful! He answered all of my questions and provided maintenance tips to help us out for the upcoming months. Highly recommended!!”

– Samantha C.

“Taylor is a consummate professional. He gives a warm greeting then gets right to work. Locates the issue quickly and makes the repair.
Overall great experience for the third time.
Keep this employee as long as possible, great asset to your business.

– Stephen P.

“Awesome customer service!! Taylor is very knowledgeable and always does what he says he’s going to do!! Highly recommend Advance Heating & Air!!!”

– Chris L.

“Around April 1, 2023
I have not had any problems with my Heat Pump scent Advance Heating & Air repaired it for me. The technician was very courteous and professional. He came within that time slot he gave me, and I thought the price that he charged me was very reasonable. About two weeks ago a friend of mine told me that their AC quit working. I call Advance Heating & Air for them, and they are well please with the service they got. I will not only call Advance Heating & Air for all my heating and air needs, but I will continue to recommend Advance Heating & Air to all my friends.”

– Charles S.

My furnace went out when it was freezing cold and I needed help asap. Advance was able to come out next day and instantly figured out the problem and had it fixed up same day. thank you!!! i’ll be using them for all my repairs

– John R

the indoor air quality at my house was always a problem and it triggered my allergies so bad. I called Advance Heating & Air and they helped me with a new whole house air filter system. Install went quick and i can immediately tell the difference. I couldn’t be happier with their work!

– Michelle W

The Advance Heating & Air team was great! Their tech was on-time, courteous, and explained the service to me which i appreciated. I’ll continue to use them for my Heat Pump maintenance!

– Heather A